Ting Zhang is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. Prior to joining HBS, she was a Postdoctoral Research Scholar in the Management Division at Columbia Business School, where she taught Managerial Negotiations. She received her A.B. in Economics and Ph.D. in Organizational Behavior from Harvard University.
Her research focuses on the topics of expertise and ethics. In her dissertation, she studies the cognitive and motivational barriers that prevent experts from being able to understand novices’ experiences. Using experimental methods, she explores actions that both experts and novices can take to mitigate this expert-novice gap, enabling experts to be more helpful. In the domain of ethics, she studies both structural and value-based interventions that help individuals navigate ethical challenges at work. Her research has been published in journals such as the Academy of Management Journal, Management Science, Organizational Behavior and Human Decision Processes, Psychological Science, Journal of Experimental Psychology: General, and Research in Organizational Behavior and covered in media outlets including The Atlantic, New York Times, and The Washington Post.